/truth/fulfillment-guarantees

Shipping Tiers

• Standard: USPS Ground Advantage ($<100 value).
• Priority: USPS Priority Mail ($100 - $1,000 value).
• Secure: USPS Registered Mail (>$1,000 value).

Insurance Protocol

Every package is insured for 100% of the purchase value.

• Provider: Shipsurance or USPS Carrier Insurance.
• Claim Process: Initiated by SalarsNet on buyer's behalf if lost/damaged.

Handling Time

Target: 24 hours.
Maximum: 48 hours (business days).

Returns

Non-Bullion: 14-day return window. Buyer pays return shipping unless item not as described.
Bullion: Returns not accepted due to market volatility (industry standard), unless not genuine.