Refund and Returns Policy

Refunds and Returns Policy for SalarsNet

Effective Date: January 2, 2025

At SalarsNet, we strive to provide you with exceptional service and products. This Refunds and Returns Policy outlines the conditions under which refunds or returns may be offered. By using this site, you agree to the terms outlined below.

Digital Products and Services

  1. Non-Refundable Items
    Due to the nature of digital products (e.g., eBooks, downloadable files, or subscriptions), all sales are final, and refunds are generally not provided.
  2. Exceptions
    Refunds may be granted under specific circumstances, including but not limited to:
    • The product was not delivered or is inaccessible.
    • The product was defective or did not match the description provided at the time of purchase.
    To request a refund for a digital product, please contact us within 14 days of purchase with your order details.

Physical Products (if applicable)

If physical products are offered, the following conditions apply:

  1. Returns Eligibility
    Items may be returned if they meet the following conditions:
    • The return request is made within 30 days of receipt.
    • The item is unused, in its original condition, and in the original packaging.
  2. Non-Returnable Items
    The following items cannot be returned:
    • Items damaged due to misuse or wear and tear.
    • Personalized or custom-made items.
  3. Return Process
    To initiate a return, please:
    • Contact us with your order details.
    • Ship the item back to the address provided. The customer is responsible for return shipping costs unless the item was defective or incorrect.
  4. Refund Processing
    • Refunds will be issued to the original payment method.
    • Allow 5-10 business days after the returned item is received and inspected for the refund to process.

General Refund Policy

  • Order Cancellation: Orders may be canceled for a full refund if the request is made before the product is delivered (for digital goods) or shipped (for physical goods).
  • Processing Time: Refund requests will be processed within 5-7 business days after approval.

Contact Us

If you have questions about refunds, returns, or exchanges, feel free to contact us at:

  • Address: Silver City, New Mexico, USA

We are committed to ensuring your satisfaction and will do our best to address any issues promptly.

Thank you for your trust in SalarsNet!